Frequently Asked Questions

ROADSTAT is a subscription-based iATaaS solution for smart tracking, control, and management of movable assets like fleets and equipment, eliminating upfront costs. It uses predictive analytics and machine learning for reliability in low-signal areas, focusing on proactive theft prevention and asset lifecycle optimization.

The system integrates IoT sensors, AI behavioral analytics, and real-time monitoring to deliver predictive safety intelligence beyond basic GPS. ROADSTAT uses multi-sensor fusion and edge computing to ensure functionality even in low-signal areas. Delivered as a subscription service, it eliminates upfront capital costs and targets users in the US, Canada, and globally.

• Fleet and workforce safety enhancement: Via fatigue detection and alerts to prevent accidents and improve driver safety
• Movable asset protection: Including equipment and vehicles, with predictive theft prevention to secure valuable assets
• Route monitoring and optimization: Track routes and optimize delivery schedules
• Emergency response: Instant alerts for distress situations and emergencies

1. Download the ROADSTAT mobile app from the App Store or Google Play
2. Create an account using your email address
3. Attach sensors to your assets via non-invasive installation
4. Pair devices via Bluetooth or use the app-guided remote activation
5. Follow the on-screen setup guidance for quick deployment

The as-a-service model includes remote activation and setup guidance, making installation quick and straightforward.

If you encounter setup issues, follow these troubleshooting steps:

• Check power source: Ensure the device has adequate power and is properly connected
• Restart hub/device: Power cycle the device and hub to reset connections
• Verify signal range: Ensure you're within cellular coverage area
• Use app diagnostics: Access the diagnostics tool in the app to identify specific issues
• Contact support: If problems persist, reach out to SMADLYTICS support team for assistance

ROADSTAT offers comprehensive tracking and safety features:

• Real-time asset visibility: Monitor your assets 24/7 with live tracking
• Route monitoring: Track routes and analyze movement patterns
• AI-driven fatigue detection: Advanced algorithms detect driver fatigue and send alerts
• Emergency alerts: Instant notifications for distress situations and emergencies
• Predictive optimization: Machine learning for theft prevention and operational efficiency
• Multi-sensor fusion: Combines data from multiple sensors for accurate tracking

Yes, ROADSTAT is designed to work reliably even in low-signal areas. The system uses:

• Edge computing: Processes data locally on the device, reducing dependency on constant connectivity
• Machine learning: Predictive analytics that work with cached data
• Multi-sensor fusion: Combines GPS, cellular, and other sensor data for redundancy
• Data caching: Stores tracking data locally and syncs when connectivity is restored

This ensures functionality through multi-sensor fusion and predictive analytics, even when cellular coverage is limited.

ROADSTAT uses a subscription-based pricing model with tiers scaled by the number of assets tracked. There are no upfront hardware costs, making it accessible without capital investment. Pricing is tailored for consumers in Canada, USA, and globally. Contact SMADLYTICS for detailed pricing plans that match your specific tracking needs.

You can select or upgrade your plan directly through the ROADSTAT dashboard:

• Access the subscription section in your account portal
• Compare available plans and features
• Select the plan that best fits your needs
• Upgrades are prorated instantly with immediate feature access
• No downtime during plan changes

Billing Cycle:

• Billing occurs monthly or annually at the start of your billing cycle
• You'll receive email notifications before each billing date

Accepted Payment Methods:

• Credit cards (Visa, MasterCard, American Express)
• ACH (Automated Clearing House) for bank transfers
• International payment options for global customers

You can manage all billing information through your account portal:

• View invoices: Access your complete billing history in the account portal
• Download invoices: Download PDF copies of any invoice for your records
• Update payment info: Edit credit cards and payment methods directly in the billing section
• Payment preferences: Set up automatic payments and billing preferences

If a payment fails, the system will:

• Automatic retry: The system will automatically retry the payment
• Email notifications: You'll receive email notifications about the failed payment
• Grace period: Your account will continue to function during a grace period
• Account pause: After the grace period, your account will pause with notifications
• Update payment: Simply update your payment method to resume service immediately

Free Trial:

• ROADSTAT offers a 14-30 day free trial period
• Full access to all features during the trial
• No credit card required for trial signup

Refund Policy:

• Pro-rated refunds are available within policy terms
• Contact support for refund requests
• Refunds are processed according to the terms of service

Yes, you have full control over your subscription:

• Downgrade: Downgrade your plan anytime via the account portal
• Pause: Pause your subscription temporarily when needed
• Cancel: Cancel your subscription at any time
• Effective date: Cancellations are effective at the end of your current billing cycle
• No penalties: No cancellation fees or penalties

• Local currency billing: ROADSTAT bills in your local currency based on your location
• Taxes: Applicable taxes are displayed before purchase
• Transparent pricing: All fees and taxes are clearly shown during checkout
• International support: Supports multiple currencies for global customers

If your device loses signal, follow these steps:

• Verify cellular coverage: Check if you're in an area with cellular coverage
• Edge AI caching: Don't worry—ROADSTAT's edge AI caches data locally
• Automatic sync: Data will automatically sync when connectivity is restored
• Check device status: Use the app to check device status and signal strength
• Move to better coverage: If possible, move the asset to an area with better signal
• Contact support: If signal loss persists, contact support for assistance

For connectivity issues, try these solutions:

• Restart the device: Power cycle the ROADSTAT device and hub
• Check app diagnostics: Use the built-in diagnostics tool in the app
• Verify cellular connection: Ensure the device has cellular connectivity
• Check battery level: Low battery can affect connectivity
• Update firmware: Ensure your device firmware is up to date
• Contact support: If issues persist, reach out to SMADLYTICS support with diagnostic information